GroupTrack CRM Roadmap

Summary (show)

GroupTrack CRM is the first and only full featured and fully embedded CRM for Facebook™. Supercharge your social marketing efforts by bringing your contact and lead details directly to the point of contact. Access the full power of CRM profiles without leaving Facebook™, including sales stage tracking, dynamic tagging, follow up tasks, notes, pre-scripted Messenger snippets and more.

Recently completed
New Release
Mar 05, 2021

Web App v2.3.3 Release

New: Team Admins. As the owner of a Team, you can now elevate any Team Member to an Admin role. This will give them access to manage and add new Registered Groups, and to manage existing Team Member seats & permissions. They cannot do anything that would affect the cost of your subscription, like adding new Team Member seats or upgrading/downgrading your plan.


New Release
Feb 25, 2021

Extension v2.3.2 Release

New: Are you coming to GroupTrack from ChatSilo? Welcome! You can now use our migration tool to bring over your Contacts and Tags!

New Release
Feb 23, 2021

Extension v2.3.1 Release

New: Spin Blocks in Messenger Snippets. You are now able to provide different options for specific WORDS or PHRASES within any Snippet text. Think of this like giving your messages a thesaurus and letting it pick a random option every time it creates a new version to send!

New Release
Feb 23, 2021

Web App v2.2.6 Release

New: Spin Blocks in Messenger Snippets. You are now able to provide different options for specific WORDS or PHRASES within any Snippet text. Think of this like giving your messages a thesaurus and letting it pick a random option every time it creates a new version to send!

New Release
Feb 18, 2021

Web App v2.2.3 Release

Update: Clicking contact names or "View Profile" links from the "All Contacts" page now opens profiles in a new tab!

New Release
Feb 18, 2021

Web App v2.2.4 Release

New: Popup profiles in the All Contacts page. TURN YOUR PRODUCTIVITY UP TO 11!

New Release
Feb 17, 2021

Web App v2.2.2 Release

New: Import data from other Facebook organic marketing Chrome Extensions. Currently supports "Messenger Matic", but more coming soon.

Fix: Fixes issue with the "Run Initial Sync" feature in the Profile & Settings.

New Release
Feb 12, 2021

Web App v2.2.0 Release

New: The All Contacts page has been completely overhauled! 

  • New powerful Advanced Filters to better dig through your data
  • Sorting in either direction on more columns (name, added date, invited by name and last activity date)
  • Sort column, direction, and number of contacts per page settings are remembered per user
  • Filter by "added on" or "last activity" date
  • Quickly locate contacts with email addresses, phone numbers, tasks or who answered questions when entering your Group


New: You can now resend Team Member invitation emails in case the recipient didn't receive it for any reason.


Fix: For new users, the "Terms of Service" acceptance was interrupting the onboarding flow. It now shows up at the right time, and only once.

Fix: Various bug fixes.

New Release
Jan 20, 2021

Extension v2.2.4 Release

New: Stage and Tag updates made via the Chrome Extension are now tracked as Activities as well!

Fix: The styling was broken on Messenger.com for the option/stage list dropdown when clicking the button next to contact names. This has been resolved.

New Release
Jan 19, 2021

Web App v2.1.26 Release

New: Stage and Tag updates made within the web app are now tracked as Activities. This will be coming to the extension soon, and will be utilized in future advanced filters across all contacts.

Fix: If a Stage had a Linked Snippet, choosing to review it when moving a contact into that Stage would not do anything at all. This has been resolved.

Add Idea
New idea
Add all commenters from specific post

Would love to see the feature to add all commenters that engaged in a specific post. Thanks.

Last updated 4 months ago
0
New idea
Ability to change dates in all tasks

Hi there,

It would be good if we could change dates from the "all tasks" overview via a date selector

https://share.getcloudapp.com/7KubQER6

Cheers, Leo

Last updated 3 months ago
0
New idea
Auto Tags (Global)

Auto tag based on answers to a question that utilized the check boxes or multiple choice question format. Based on prefix A. B. C. D. E. Example: A. I am a homeowner... B. I am a business owner... etc.

The prefixes would need to be set by the user or standard format matching the tag sets (global or group specific) This may be unusual but lot's of ding dongs now when I open each new contact by holding down control. :)

Last updated a month ago
1
New idea
Line Breaks on Messenger Snippets

Either a symbol that creates a line break like
or being able to type a message with line breaks rather than one line.

Last updated 9 days ago
2
New idea
Clicking a contact's name in All Contacts pops up their profile on the same screen

Not sure if there's an advantage to going to a separate page/tab to modify contacts, but I would prefer if clicking the contact's name on the left popped up the profile and the View Full Profile under Actions went to another tab (for users who prefer to have a specific tab open for a contact). I would work much faster with the popup feature being the default.

Last updated 14 days ago
2